Thank you for choosing MBSD Pipes. We are committed to providing high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.

Return Policy:

We are committed to making the return process easy for our customers. If you have any questions or concerns, please do not hesitate to contact us. Our customer service team is available to assist you. Thank you for choosing MBSD Pipes!

Unused Products: We offer a no-questions-asked return policy on unused products. If you are unsatisfied with your purchase, please contact us within thirty days to arrange a return or exchange.

Manufacturer Defects: We will handle the return process for you if you receive a product with a manufacturer defect. No need to contact the manufacturer. Please contact us within thirty days of purchase to arrange a return or exchange.

Freight Damage: If your order arrives damaged, please get in touch with us immediately so we can explore our options. On higher-value purchases, we purchase insurance to protect against freight damage.

International Returns Marked “Refused” or “Unclaimed”: If you refuse to pay your local duty or tax, and the carrier bills MBSDpipes.com for the unpaid charges, we will subtract this amount and any return shipping fee from your return credit once the order is back. No refunds will be given for items that are seized or abandoned at your local customs office. There will be no refund for damaged products on return orders that are marked “Refused” or “Unclaimed.” We reserve the right to charge a 10% restocking fee for any international order that is returned to us because it was refused or unclaimed. The original shipping fee is non-refundable.

We reserve the right to refuse refunds for damaged or unsalable merchandise if you refuse the package or customs refuse the package. We reserve the right to charge a restocking fee on all other international returns where we consider the reason for the return outside the normal course of business.

Please mail back your return items to:

MBSDpipes.com
ATTN: Returns
130 E Elm St
PO Box #759
Rockmart, GA 30153 USA